Lucid Finance iOS App

Designing a Trust-Centered AI Financial Guidance Platform for the Modern Workforce
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Short Executive Summary

Lucid Finance explores how AI-native systems can help employees make more confident financial decisions through transparent, explainable, and low-friction guidance experiences.


Designed as a B2B2E platform, the product focused on balancing AI automation with human trust, operational clarity, and enterprise-grade privacy expectations.

The Problem

Financial tools often provide:

  • fragmented information,

  • reactive tracking,

  • and cognitively overwhelming experiences.

Users frequently understand their financial data but struggle to confidently act on it.


The opportunity was to design a system that transformed raw financial information into actionable financial clarity.

Defining the Initial User Segment

Rather than designing for every financial user, the product focused on a specific workforce segment:

  • digitally comfortable,

  • financially anxious,

  • action-oriented users seeking guidance rather than spreadsheets.

This helped prioritize:

  • onboarding simplicity,

  • explainable recommendations,

  • low-friction workflows,

  • and emotional clarity over financial complexity.

Minimum Viable Segment

Ogilvy & Mather

Senior Art Director | Jan 2020 – Present

Managed a team of designers, copywriters, and photographers to deliver projects under tight deadlines. Led the redesign of Coca-Cola's digital assets, improving usability and aesthetic consistency.

Pentagram

Graphic Designer | May 2015 – Dec 2019

Designed comprehensive brand identities, including logos, packaging, and promotional materials. Collaborated with clients like Spotify and Airbnb to translate concepts into visually compelling campaigns.

Phase 1 : Designing AI With Trust

Bachelor of Fine Arts in Graphic Design

Rhode Island School of Design (RISD) | Graduated: May 2015

Certificate in UI/UX Design

General Assembly, New York | Completed: Dec 2017

Phase 1 : Designing AI With Trust

The AI experience was designed as a persistent contextual layer across the platform:

  • surfacing proactive insights,

  • connecting financial behaviors,

  • and reducing cognitive load across workflows.

The goal was not conversational novelty,
but actionable clarity.

Designing for Long-Term Adoption

The product explored how personalization, contextual memory, and connected workflows could improve:

  • user confidence,

  • retention,

  • and long-term engagement.

How Design Decisions Were Made

Best Campaign Design | Cannes Lions, 2022

Top Graphic Design Portfolio | AIGA Design Awards, 2021

Emerging Art Director | Clio Awards, 2020

Reflection

Users trust systems that:

  • explain themselves,

  • respect user control,

  • reduce cognitive effort,

  • and consistently support decision-making.


The project became an exploration of how AI can move beyond automation and instead become a calm, collaborative layer within sensitive human workflows.